COVID 19 HOUSE RULES
As much as we could all do with some close social interaction, please, please, please respect yours, our teams and others personal space by maintaining a social distance where possible.
We will be asking guests to wait at the door for a member of team to take you to your table, and to sanitise your hands on the way into the pub. The reason for this is so we can take the time to explain how things work and to also keep an eye on the number of people we have in the pub at any one time.
Our team will be wearing masks. Guests are also asked to wear masks when they enter the pub and when moving around in order to be seated, when leaving and visiting the toilets. Whilst seated at a table masks can be removed
We are currently only able to accept bookings (for drinks or food) for up to 6 people both inside and outside the pub. These 6 people, including adults and children, can be from multiple households. We also need to ensure you’re fed and watered by 10pm.
At busy times, those without prior bookings may be asked to queue and as much as we’ll try our best to get everyone a table, it may not always be possible, in order to keep everyone safe.
We want to reassure you that there’s regular cleaning going on in the pub; all our team will be washing their hands every twenty minutes and sanitising ‘touch points’ every half an hour. The tables and chairs will be cleaned after each customer. At every step, we’ll be following the highest of cleaning standards throughout the pub and in the kitchen.
Service at table
We’ll do our utmost to keep a safe distance where possible when taking orders and serving your table.
We have made some changes to the way we’re laying the tables. To reduce the ‘contact’ with cutlery, we’re placing the knives, forks, and napkins in tankards and placing them on your table. The same goes for the salt and peppers, which will be cleaned after every use.
Space between tables
We wanted to reassure you that care and consideration has gone into spacing the distance between the tables and positioning of the chairs.
Menus will only be used once and recycled afterwards.
Much as life usually revolves around the bar, please resist the temptation to pop to it, we’ll look after you at the table.
Cashless and Tips
To reduce the handling of cash, we’ve gone ‘cashless’. We kindly ask you to use contactless wherever possible. If you would like to leave a tip, there’s now an option to do so when you’re paying your bill.
The little touches (that are often touched a lot) – may not be quite as prevalent just now. Things like the newspapers, leaflets and things we put on tables - we’ve put them away for the time being, we know you will understand.
Toilets will be regularly cleaned and numbers visiting them at any one time will be restricted.
Government Test and Trace Scheme
We will ask for contact details from a member of each party as per the Government steer to collect information to ‘Test and trace’ if needed.
Children & Dogs
Much as they like to, please don’t let them wander.
Click & Collect
We have created a table outside for click and collect – please wait patiently at the table and we bring out your food ready to go at your allotted time slot.
We also respectfully ask that you don’t move tables around, they have been positioned with thought.